Establishing suitable work tasks

Sometimes, it may be necessary to change or modify the tasks in a particular role to best suit the abilities, skills, support needs and capabilities of a person with disability. You may consider swapping tasks between your employee with disability and another staff member. Swapping tasks will generally benefit your organisation through improved team productivity and employee safety.

Examples of how tasks can be changed:

  • exchanging telephone duties for filing duties if your employee has a hearing impairment
  • swapping frequent lifting and carrying tasks for increased desk duties if your employee has a back injury
  • trading complex problem-solving tasks with duties involving attention to detail if your employee has a mild intellectual disability.

Your employee with disability may wish to point out some work tasks that are unsuitable or unachievable. Your employee may also be able to provide suggestions on task swapping for the benefit of your organisation. If your employee is engaged with a provider of Disability Employment Services, the provider may also offer guidance on how to establish and re-arrange work tasks to suit your employee.

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