1800 464 800
A JobAccess Adviser can help you with expert information on disability employment and can assist you with appropriate pathways for employment, training and assistance and with accessing Australian Government funding.
The JobAccess Advice line is available on a national basis from Monday to Friday between 9am and 7pm Australian Eastern Standard time and Eastern Daylight Saving Time, as applicable, except for Australian national public holidays.
Users who are deaf or have a hearing or speech impairment can connect with JobAccess through the National Relay Service (NRS):
- TTY users phone 1800 555 677 then ask for 1800 464 800
- Speak and Listen (speech-to-speech relay) users phone 1800 555 727 then ask for 1800 464 800
- Connect online at relayservice.gov.au. Under the Contact Us Page are numbers and links for an internet relay call or a captioned relay call.
- Download the NRS app.
If you would like to submit a query to JobAccess you can complete the Online Enquiry Form.
If you would like to provide feedback about the JobAccess website you can submit your feedback to the Department of Social Services by completing our Website Feedback Survey.
Job Seeker Hotline
You can call the Job Seeker Hotline on 13 62 68 if you need help using the jobactive website or if you would like to learn more about eligibility for employment services.
If you would like more information about the services available for Employers or to lodge a vacancy on the jobactive website, you can contact the Employer Hotline on 13 17 15.
If you would like to make a complaint or report abuse or neglect of people with disability please view our Complaints page.