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Contact a JobAccess Adviser by phoning 1800 464 800 or fill out our enquiry form.
Providers receive payments for helping participants to find and maintain work. Payments are structured so providers earn more funding when they place more people into lasting employment. There are three primary payments in DES:
There are two main types of Outcome fees:
The full fee schedule is in the DES Grant Agreement.
The amount of funding participants will attract for their provider depends on which service (Disability Management Service or Employment Support Service) they are in, and barriers they face for employment. A participant’s associated funding will likely change during their time in the program.
If participants change their provider at any time, their service fee will move with them. For example, if participant chooses another provider 10 weeks into their 13-week service fee period, the Department will recover the funding for the remaining three weeks from the relinquishing provider. This acts as an incentive for providers to meet their participants’ service needs, thereby encouraging the participant to stay with them during their time in the program.
Please note that providers will not necessarily invest their entire fees into servicing. Like all businesses, DES providers have overheads that they will need to meet in order to remain operational and continue to deliver the program. The Department of Social Services does not prescribe how providers should invest their fees.
This means you should discuss with your DES provider about what funding is available for formal training, licenses or job interview attire. The availability of these investments may depend on what job opportunities are available to you, the specific financial circumstances of your provider, and any funding offered through your state government. Alternatively call the JobAccess line on 1800 464 800 and one of the JobAccess Advisors can look for assistance in your state.
Disability Employment Services Grant Agreement – effective 1 July 2018
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Contact a JobAccess Adviser by phoning 1800 464 800 or fill out our enquiry form.