Waterfalls Café owner Rachel Power has seen how creating an accessible and welcoming workplace can make a big difference.

‘It’s something that I think every business should consider doing … the rewards for the people I hire and my business outweigh any extra effort.’

By making a few changes to support its staff, Waterfalls is one café that is keeping staff for longer. But for Rachel, watching how people change and grow in their work is the biggest benefit.