Connections for Quality gives you information to help you choose the right provider for your needs. The sections on this page are the Service Quality Indicators. They tell you more about this provider and their services.
Our job seekers
STEPS understand the importance of finding you employment. We’ll work with you to achieve your goals. With over 20 years experience, STEPS has found thousands of people work in all types of positions and industries. Your STEPS Employment Consultant will work with you on a regular basis, one-on-one, to assist you into satisfying and sustainable employment.
STEPS staff are highly experienced in sourcing employment opportunities on your behalf. We understand that there is more to finding you the right employment than just introducing you to prospective employers. STEPS strive to make your employment experience the best it can be.
STEPS provides an individualised service to each job seeker. This service may include:
Pre-employment activities
· An individual Employment Pathway Plan tailored to your skills, needs and goals
· Job search training and assistance
· Sourcing relevant training and skill development programs
· Assistance in developing a professional resume
· Training in application letter writing
· Interview skills and technique training
Marketing and job search
· Approach suitable employers on your behalf
· Assist you to investigate traineeship and apprenticeship opportunities
· Research and negotiate potential conditions of employment
· Assist you to up-skill or re-train for a potential position
· Discuss incentives with employers
· Liaise with other services and agencies to maximise your employment opportunities
On-the-job support
· Offer on the job support and training
· Assist you to access suitable equipment to perform your work (if required)
· Negotiate your workplace needs with employers
· Offer advice on training options, employment contracts and agreements
http://www.stepsgroup.com.au/employment/
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Our employers
Disabilities come in all forms, some result from accidents or illness, some are temporary, and many may have a minimal impact on a persons ability. A key part of STEPS service is matching the right to your specific vacancy.
Registering with STEPS Group Australia is FREE, easy and will help you to engage with this skilled and valued workforce. If you have any type of vacancy in your workplace, you could benefit from our professional recruitment service.
STEPS is committed to working with you to find and recruit the right person to meet your business needs. Our job seekers are seeking entry level positions through to senior management, in a wide range of industries.
In consultation with you, STEPS will provide tailored solutions specific to the needs of your business. STEPS specialised Recruitment Consultants will:
· meet with you at a time and location convenient for you
· focus on you and your business needs
· identify your specific employee and position requirements
· provide you with motivated and suitable candidates
· adapt the recruitment process to meet your needs
· offer advice about relevant traineeships and apprenticeships
· arrange supported wage, workplace modifications and other incentives - where applicable
· provide our services at no cost to your business!
STEPS have offices located throughout Queensland and in Northern Territory. Link to STEPS website http://www.stepsgroup.com.au/employment/
Organisationally, our job placements for the last financial year were approximately 1,500.
According to our employer survey conducted in 2011, 91% of employers were satisfied with the quality of service they received.
Our networks
STEPS has established and maintained extensive networks and partnerships within the local community. These include Mental Health Services and other health professionals, schools, drug and alcohol rehabilitation services, training organisations; indigenous programs and services, multi-cultural services, Chamber of Commerce and other industry groups.
By being part of the community we understand the local environment. This allows us to utilise all available resources to assist all our job seekers and employers.
Link to STEPS website: http://www.stepsgroup.com.au/employment/
Our performance
STEPS’ ongoing success is contributed to the hard work of our staff who show such adaptability and commitment to the central focus of our work - striving to help our job seekers and employers achieve their goals.
The following are just two examples of the feedback we have received from our job seekers and employers.
Employer Feedback
“I strongly believe helping and working with groups like STEPS is more out doing the right thing in the community. We’ve had great support from STEPS, and the team are so keen to take our new worker under their wing and ensure it all works out. STEPS are a fantastic organisation and are fantastic to work with.”
“I am very happy with the staff that I have received from STEPS. They seem to have a positive approach to their job because they really want to work”.
Job Seeker Feedback:
“The people at STEPS were supportive and encouraging in helping me find work. I appreciate the professional service and the integrity in the staff.”
“I am very grateful for the opportunity to be part of the STEPS program. It’s made the difference and it gives me hope in the simple knowing that STEPS is there to help me if I need a hand.”
Please open our website to read more: http://www.stepsgroup.com.au/employment/
About us
STEPS inception started in late 1989 when a small group of concerned parents from the Sunshine Coast recognised a need for a variety of employment options for their special needs children and other young people with an intellectual disability. They met to find a solution, sourced any available funding and in 1990 received Federal Government funding to establish a supported employment agency. STEPS has continued to grow and adapt to ever-changing environments and the rest, as they say, is history.
Now with offices throughout Queensland and Northern Territory, STEPS is perhaps best known for its successful employment services, assisting people with barriers to find sustainable work within the open job market and training programs. STEPS staff are a mix of male and female from a variety of different backgrounds.
Through core services of Employment and Training, we enable individuals and communities to take confident steps forward and create opportunities to help people towards independence.
STEPS Group supports the Federal Government’s Social Inclusion priority of working to create equal and sustainable employment opportunities, and building understanding and support in the community.
STEPS provides a valuable service to businesses in the pursuit of sustainable employment solutions and is committed to providing assistance and equipping disadvantaged job seekers to overcome barriers and find new hope in employment.
Link to STEPS website: http://www.stepsgroup.com.au/
