Reading can be difficult for some people, especially those with a specific learning disability, intellectual impairment or other cognitive impairment. This particular page of the Workplace Adjustment Tool refers to the cognitive functions involved in reading, rather a person's ability to read aloud (speech production) or to see the text.
The ability to read is a necessary requirement in most workplaces across all industries. Examples of reading material relevant to the workplace include procedure manuals, operating instructions, research material, formal correspondence, road maps, computer documents and email.
It can be very stressful for employees who have difficulty reading written material. If not properly accommodated, this can have ramifications in the workplace with regard to job performance and safety.
Workplace solutions and adjustments
There are a range of training options, services and aids which can assist and support people who may experience difficulty with reading in the workplace.
Training and skill development
Relevant training courses via a registered training organisation may assist with the development of reading skills. Part time study can often be undertaken outside of work hours, or study leave may also be possible. Those with a disability are encouraged to apply for Work Skills Vouchers, which can be used to cover the cost of accredited literacy/numeracy courses.
Alternatively, computer programmes specifically designed to assist in reading and comprehension skill development may be suitable (especially for those with a mild learning or intellectual disability). Many computer programmes allow the learner to progress at their own pace. They also provide immediate feedback, so that the learner does not continue to practice the wrong skills. Some computer programmes help with learning basic sight word and phonics skills; others develop and enhance reading and comprehension skills at more advanced levels (Access Centre 2007).
Aids
There are a number of reading aids and adaptive technology products available to assist with reading, either in hard copy or electronic format:
Services available
Easy English interpreters may be able to assist a person with a cognitive impairment with understanding written material relevant for the workplace by breaking down complex information and explaining it in simple language, without the use of jargon or technical terms.
The Reading and Writing hotline (a national telephone literacy referral service for adults) can assist people who may need assistance with reading by linking them into appropriate group or one on one training—see Related Links or call the hotline on 1300 6555 06.
References and resources
Access Centre 2007, Computer-Assisted Instruction and Reading, Access Centre, Washington, viewed 11 May 2007, <http://www.k8accesscenter.org/training_resources/computeraided_reading.asp>.