Written expression is the ability to write down information and ideas (using sentences, correct grammar and spelling) such that the intent of the author is clear and can be understood by others. It is a complex process (Margaret J. Kay 2006). It does not refer to the physical task of producing written text.
The ability to effectively convey ideas and information in written form is a necessary requirement in many workplaces across all industries, especially those which are office based. This task can be particularly difficult for those with a specific learning disability, an intellectual disability or other cognitive impairment.
Examples of written expression relevant to the workplace include the production of instructions, reports, procedure manuals, formal correspondence and emails. It can be very stressful for people who have difficulty expressing themselves in writing. This can also have ramifications in the workplace regarding job performance and continued employment.
Workplace solutions and adjustments
There are a range of training options, services and aids which can support people who may experience difficulty in this area.
On the job strategies
Co-worker editing and proofreading has proved to be an effective means of improving a worker’s written expression skills.
Training and skill development
Relevant training courses via a Registered Training Organisation (RTO) may assist with the development of written expression skills. Part time study can often be undertaken outside of work hours, or study leave may also be possible. People with a disability are encouraged to apply for Work Skills Vouchers, which can be used to cover the cost of accredited literacy or numeracy courses for eligible applicants:
Alternatively, computer programmess specifically designed to assist in writing skill development may be more suitable since many computer programmess allow the learner to progress at their own pace. They also provide immediate feedback, so that the learner does not continue to practice the wrong skills. Computer programmes designed to develop written expression skills can assist with spelling and grammar, brainstorming ideas, organising thoughts and developing an outline of the text to be composed (Access Centre 2007).
The Reading Writing Hotline can provide you with information on reading and writing classes for adults in your local area and literacy in the workplace. Call the hotline on 1300 6555 06 or see their web site (Related Links).
Products
There is a range of computer software available to assist with written expression tasks when using a word processor. Other aids include the use of manual dictionaries and thesauruses.
Services available
Other supports such as job coaches or skills trainers (a service often provided by Australian Government employment service providers) and mentors in the workplace can assist people with a cognitive impairment with the development of written expression relevant for the workplace.
References and resources
Access Centre 2007, Computer-Assisted Instruction and Writing, Access Centre, Washington, viewed 11 May 2007, http://www.k8accesscenter.org/training_resources/computeraided_writing.asp>.
Kay, MJ 2006, Disorders of Written Expression, Margaret J. Kay, Lancaster, viewed 21 May 2007, <http://www.margaretkay.com/Disorders%20of%20Written%20Expression.htm>.