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Personal Helpers and Mentors Program

The Personal Helpers and Mentors Program aims to provide increased opportunities for the recovery of people who have a severe functional limitation resulting from a severe mental illness. The program takes a strengths-based, recovery approach. The program assists people aged 16 years and over whose ability to manage their daily activities and to live independently in the community is impacted because of a severe functional limitation resulting from a severe mental illness.

Service providers employ Personal Helpers and Mentors who support program participants in their recovery journey, building long-term relationships and providing holistic support. They ensure that services accessed by program participants are coordinated, integrated and complementary to other services in the community. A Personal Helper and Mentor will:

  • help participants to better manage their daily activities and reconnect to their community
  • provide direct and personalised assistance through outreach services
  • provide referrals and links with appropriate services such as drug and alcohol and accommodation services
  • work with participants in the development of Individual Recovery Plans which focus on participants' goals and recovery journey
  • engage and support family, carer and other relationships
  • monitor and report progress against the participant's Individual Recovery Plan.

Please see related links on this page for more information about the program and to locate a Personal Helpers and Mentor Service Provider.

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