Telephones—touch phones

Touch phones (also known as push button telephones) operate by pushing keys rather than dialling numbers. Touch phone features may include:

• a memory function where frequently used numbers can be called again at the press of one button
• standard key layout
• very large buttons/numbers
• widely spaced buttons
• raised dot on ‘5’ button
• contrasting colours on keypad.

Workplace solutions and adjustments

Touch telephones may be useful for people who are blind or have difficulty in reading the labelling on keys due to low vision.

Widely spaced keys may make it easier for people with dexterity difficulties to use the telephone.  The memory function may also be of assistance to people with learning or memory difficulties.

(British Telecommunications (BT) 2008; NovitaTech Regency Park 2004).

References

British Telecommunications (BT) 2008, Recommended features for users who are blind or partially sighted, BT Group, London, viewed 14 January 2008.

NovitaTech Regency Park 2004, Making the Home Phone More Accessible, Novita Children's Services Inc., Regency Park, viewed 14 January 2008.