Motivated employees are; happy, creative, more willing to take on new tasks and ultimately be more productive. Consequently, aiming to keep workers motivated and enthusiastic is a key concern for employers in general. Some individuals have a natural internal drive, however others may find it difficult to maintain motivation towards their responsibilities at work, particularly if they are suffering depression, are experiencing pain or poor health or have a condition which can lead them to tire or fatigue easily (for example, multiple sclerosis, acquired brain injury, motor neurone, hepatitis C, type 2 diabetes). In cases such as these, extra effort is often required just to attend work and loss of motivation can easily develop. Motivation however is a skill which can be learnt and as a result there are a number of strategies, aids and support services available to improve or optimise motivation in the workplace (Accel Team 2007).
Workplace solutions and adjustments
On the job strategies
Effective strategies for motivation include:
- praise and positive reinforcement or feedback (this can be as easy as a simple "thank you" or showing someone gratitude for good job performance)
- treating workers fairly, as well as respectfully
- fostering good relationships between workers and encouraging open/honest communication
- establishing clear goals and expectations (setting clear targets helps workers to achieve and feel a sense of accomplishment or purpose in their work—visual performance charts may assist with goal setting, see relevant link below)
- offering rewards for achieving goals and good job performance (including financial and other tangible rewards)
- encouraging workers to utilise their individual talents
- mentoring (when a role model or mentor offers support to another worker this can make the worker feel valued and acknowledge that their work is important (Accel Team 2007; Dusak, J. 2007).
Aids
Visual performance charts may be a useful motivational tool, particularly for those with a cognitive impairment such as acquired brain injury. They provide a quick and easy means of determining or reminding individuals where they are up to regarding tasks or goals and what needs to be completed, by when.
Support Services
Career counselling may assist with motivation, if lack of drive is resulting from a poor or unsuitable job match. Providing information, guidance and support regarding alternative employment options or career paths within (or external to) an organisation may provide opportunities for greater job satisfaction. This may be achieved via one of the following:
Other job requirements and solutions
References
Accel Team 2007, Employee Motivation: Theory and Practice, Accel Team, Cumbria, viewed 1 July 2007,http://www.accel-team.com/motivation/index.html
Dusak, J. 2007, Positive Reinforcement in the Workplace, University of St Francis, Joliet, viewed 1 July 2007, http://www.stfrancis.edu/ba/ghkickul/stuwebs/btopics/works/postrein.html.