Reading comprehension is defined as understanding written material that is read, or the process of 'constructing meaning' from written material (Scholastic 1996-2007). This process is often complex and can be difficult for some people, especially those with a specific learning disability or intellectual impairment. The main strategies used in understanding written material include:
- applying the information to new situations
- checking understanding—good readers know when, and why they are not understanding
- clarifying where needed
- identifying word and sentence meanings (decoding text)
- questioning written material
- using existing knowledge (Scholastic 1996- 2007).
The ability to read and understand written material is a necessary requirement in most workplaces across all industries. Examples of reading material relevant to the workplace include procedure manuals, operating instructions, research material, formal correspondence, road maps, computer documents and email. It can be very stressful for employees who have difficulty reading and understanding written material. If not properly accommodates, this can have ramifications in the workplace with regard to job performance and safety.
Workplace solutions and adjustments
There are a range of training options, services and aids which can assist and support people who may experience difficulty with reading comprehension.
On the job strategies
The follow solutions can improve reading comprehension among employees:
- confirming a person's understanding by demonstration or repeating back in their own words what was read, as people may say that they understand when they don’t
- developing a glossary of commonly used terms and acronyms for the workplace so that jargon and technical information can be better understood by all
- developing written material which incorporates relevant pictures, diagrams, dots or bullet points and summaries where ever possible
Training and skill development
Relevant training courses via a registered training organisation may assist with the development of reading and comprehension skills. Part time study can often be undertaken outside of work hours, or study leave may also be possible.
Alternatively, computer programs specifically designed to assist in reading and comprehension skill development may be more suitable since many computer programs allow the learner to progress at their own pace. They also provide immediate feedback, so that the learner does not continue to practice the wrong skills (Access Centre 2007).
The Reading Writing Hotline provides information about literary in the workplace. Call the hotline on 1300 6555 06 or see their web site (Related Links).
Services available
Easy English interpreters may be able to assist a person with a specific learning or intellectual disability with understanding written material relevant for the workplace by breaking down complex information and explaining it in simple language, without the use of jargon or technical terms.
References and resources
Access Centre 2007, Computer-Assisted Instruction and Reading, Access Centre, Washington, viewed 11 May 2007, http://www.k8accesscenter.org/training_resources/computeraided_reading.asp>.
Scholastic 1996-2007,Understanding Reading Comprehension, Scholastic Inc., viewed 20 May 2007, http://content.scholastic.com/browse/article.jsp?id=4465.