Literacy (reading and writing) skills can be difficult for some people to acquire or develop, especially those with a specific learning disability, intellectual impairment or other cognitive impairment.
The ability to read and write is a necessary requirement in most workplaces across all industries. Examples of reading material relevant to the workplace include: procedure manuals; operating instructions; research material; formal correspondence; road maps; computer documents; and email. Alternatively examples of written communication skills include; report writing; completing forms; and providing written quotes.
It can be very stressful for workers who experience difficulty reading and writing, especially those who choose not to disclose their limitations. However, it is important to acknowledge and assist those in the workplace who lack sufficient literacy skills as this can have serious ramifications in the workplace regarding job performance and safety.
Workplace solutions and adjustments
Literacy assessments can be undertaken by psychologists or speech pathologists, in order to identify specific weaknesses. There are also a range of training options, services and aids which can assist and support people who may experience difficulties in this area within the workplace.
Links to more specific job requirements for reading and writing