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Case studies and success stories

There are benefits to your business in employing people with disability. To find out about these benefits visit:

Share the positive experiences of other employers as they realise the benefits to their business:

Australian Public Service—Free on the job support benefits all Centrelink employees

Leigh's employer received free on the job support including disability awareness training and advice for staff about communication.

Australian Public Service—Australian Taxation Office Wellbeing Program
In 2001, the Australian Taxation Office set themselves the goal of being recognised as providing excellence in safety and health management for their employees.

Commercial services—A productivity based wage for a full time employee
Ensign in Western Australia have been able to provide 10 years of employment for Leckie by matching her productivity with a fair wage.

Commercial services - Dream to work in photography and desktop publishing 
The Ken Duncan group used the Workplace Modifications Scheme to provide Jess with the necessary tools for her to work on photographic design, attend meetings and build her proficiency in the photographic industry.

Community care services—Focusing on ability
With just a few workplace modifications Maryjane has become a reliable and productive worker for Meals on Wheels.

Customer service—Anxiety is not a barrier with the right support
Tania has suffered from severe depression and anxiety throughout her life making it difficult for her to enter the workforce. Since joining a supportive work environment, Tania's anxiety attacks are virtually non existent. Tania is described by her employer as a 'great and loyal worker' who's personal experience has been invaluable in helping others.

Employment services—clear management instructions assist Michael to exceed expectations
Michael's mental health condition means that he requires assistance prioritising his work and determining appropriate communication channels. Clear reporting procedures and regular meetings have assisted Michael to become more confident in his abilities and he is now flourishing in his work and personal life.

Financial Service Company gives Amber the green light
Having a supportive employer who is open to change is fundamental to the JobAccess advisory service being successful.

Harris Farm Markets - disability employment program provides great benefits for employees and the business
A great success for Harris Farm Markets and a great success for Sarah and all the other employees at Harris Farm. Jobsupport provide an ongoing training and support base for the employment of people with intellectual disability.

Horticulture—An enthusiastic employee for ProteaFlora
By realising his ability and hiring Robert, Ilse has gained an employee with an enthusiastic attitude and a passion to work.

Horticulture—Trainee works hard
‘Ashley is eager and works harder than other employees and is always early to work. Ashley’s disability has no impact on his performance’, said Ashley's employer, Mark.

Manufacturing—Employee's positive attitude brings business
Free workplace adjustments allowed Tim to employ Allan, who lost his left arm in a car accident. Tim now has a positive employee who has brought him business.

Manufacturing—With modifications, we are getting the job done
Chris from CBA engineering could see Patrick had the skills he was after, but the work station needed some adjustment because of Patrick's injury. The Workplace Modifications Scheme provided solutions.

Mechanical Engineering—A simple change in management helps relieve Mathew's anxiety
Mathew's manager at Benbro was very supportive when Mathew explained what had triggered his anxiety at work. Benbro is pleased they were able to work out a way to help Mathew get back on track.

Mobile Telecommunications- Itouch achieves accessible workplace for Holly

iTouch Australia, a leading provider of mobile telecommunications entertainment services, is an employer of people with disability that has experienced the attractive benefits people with disability can add to an organisation.

Open planned office—A manager's tips for meeting your employee's mental health needs
Suzi, who has a history of anxiety, started experiencing symptons of anxiety when she commenced in a new role. However, Suzi felt comfortable approaching her new manager who offered understanding and support as well as some simple adjustments to help with the transition. This allowed Suzi to continue to be a productive and vital member of the call centre team.

Retail—Expert support makes employing people with disability easy
Through the support a Job Network member, and with the help of the Workplace Modifications Scheme, Terry has gained an employee who always has a smile and welcome for every customer.

Retail—Gain reliable staff with a productivity based wage
With the help of the Disability Employment Network and the Supported Wage System, Michel's Patisserie have gained a dependable and highly valued employee.

Tarra Valley Nursery—The right support helps Bernadette join the workforce
Tarra Valley Nursery explain that it has been great to be able to help someone like Bernadette join the workforce. 'Bernadette is a valuable employee. She is a hard worker and happily completes tasks that other nursery workers avoid'.


Multi media employer experiences

Our range of media files include case studies that demonstrate the benefits to your business of employing people with disability.

Playing our multi media clips

To play our multi media clips, you will need Windows Media Player.  If you don't have Windows Media Player, you can download a free version from the Windows Download Centre—see our Related Links.  Downloading the software can take a while on slow Internet connections.  To make the files accessible to as many people as possible, each media file is captioned and the transcript for each file is available on the same page as the media file itself. 

JobAccess Advisers

You can find out more about employing people with disability by contacting the JobAccess Advisers on 1800 464 800 or online:



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