Australian Government Australian Government JobAccess Logo

Retail—Gain reliable staff with a productivity based wage


Michel’s Patisserie employs Justine, who has autism and is also deaf. Her job role is washing and cleaning in a very busy café that serves up to 1000 customers every day.

Justine communicates by lip reading and basic sign language. Justine is not able to work at full productivity, but this has been no barrier to her success.

Michel’s have employed Justine part time and given her the opportunity to work in the competitive, open labour market by paying her a productivity based wage.

Through the Supported Wage System, Justine has had an assessment of her productivity in the workplace. Justine’s productivity was assessed at 80 per cent. The Supported Wage System allows her to make an agreement with her employer to work for 80 per cent of the award wage.

Justine and her employer also receive free support from Job Solve, a Disability Employment Service provider. Job Solve provide:

  • ongoing, on the job advice to Justine’s employer and co-workers about autism and disability
  • transport for Justine to get to and from work
  • assistance, on occasion, to help Justine cope with work issues.

‘Justine is able to perform her duties with limited supervision, is reliable and is considered one of our best back area staff, able to cope with busy workloads and she demonstrates that she enjoys her job’, said her employer.

The Supported Wage System and the support provided by the Disability Employment Service can help you find the reliable staff you need to fill those vacancies.

More information?



Top