Touch phones, also known as push button telephones, operate by pushing keys rather than dialling numbers. Touch phone features may include:
- a memory function where frequently used numbers can be called again at the press of one or two buttons
- standard key layout
- very large buttons/numbers
- widely spaced buttons
- raised dot on number ‘5’ button for easy recognition
- one touch, easy to use, network function buttons
- contrasting colours on keypad.
Workplace solutions and adjustments
Touch telephones may be useful for people who are blind or have difficulty in reading the labelling on keys due to low vision.
Widely spaced keys may make it easier for people with dexterity difficulties to use the telephone. The memory function may also be of assistance to people with learning or memory difficulties.
Some touch telephones also include an additional port to allow the use of a activation switch device if required.
Mobile telephones are available with touch screens which often provide bigger ‘virtual’ buttons. The touch screen can prove difficult to use for some people with vision impairment as the lack of buttons mean there are no tactile cues. The link below provides more information regarding mobile phones:
References
NovitaTech Regency Park 2004, Making the Home Phone More Accessible, Novita Children's Services Inc., Regency Park, viewed 22 June 2011, http://www.novitatech.org.au/library/The%20Home%20Phone%20Solutions%20Guide.pdf.
Telstra 2010, Disability Equipment Program: Telephones, Telstra, Melbourne, viewed 22 June 2011, http://telstra.com.au/abouttelstra/commitments/disability-services/disability-equipment-program/index.htm#tab-Telephones.